Product Designer
15+ years leading design across startups, Fortune 500s, and civic tech — turning complex business problems into measurable outcomes at every scale.
Recent work
- Reducing claim denials and delays for 900K+ CHAMPVA Beneficiaries — U.S. Department of Veterans Affairs. 0→1 digital claims and resubmission experience for 900K+ CHAMPVA beneficiaries at the U.S. Department of Veterans Affairs. Reduced rejected submissions by 20%+. Read case study.
- Unifying Navigation Across a Clinical Platform — Driving 4x User Growth — U.S. Department of Veterans Affairs. Unified global navigation system for the VA Clinical Decision Support platform used by 45,000+ clinicians, driving 4x adoption in 2025. Read case study.
- Scaling impact with the Clinical Design System — U.S. Department of Veterans Affairs. Foundations, components, and patterns of the VA Clinical Design System impacting 45K+ providers and over 6 million patients. Read case study.
About
Read the long-form bio and career timeline (about.html) for more on Amanda's background, areas of expertise, and approach.